We aim to train genuine, visionary, well-meaning and efficient managers
In this module, you will learn to recognise conflict signals and to prevent or manage conflicts in your own team with solution-oriented approaches and mediation meetings.
Developing conflict management skills has an impact on a personal level – as a couple, in your family, or with loved ones. In the professional world, it is a skill that is useful in all respects. We offer you the key to understanding relationships better, “know-how” models, and also in-depth surveys of beliefs, judgments and behaviour, so that relevant emotions become integral. Start being a conflict solver, today!
This course is particularly suitable for prospective and existing managers wanting to develop and expand their leadership skills and aim for a recognised qualification.
Learn Differently! The times of going to school and endless classroom teaching are finally over.
Swiss Mobile Academy offers courses, learning materials and educational methods which are tailored to the requirements of the working world of today and tomorrow. It stands for contemporary further education, drawing on the advantages of digital learning, without neglecting human aspects such as classrooms and course tutors.
The learning plan for this module consists of three weeks.
Identifying, externalising and escalating a conflict, analysing a conflict
Developing solutions to conflicts, holding a solutions meeting
The rise of a culture of conflict, bullying
Skills you will acquire from the Swiss Mobile Academy communication module include:
Upon completing the module, you will be issued a Course Certificate from the Swiss Mobile Academy. Optionally, you can register with the SVF (Swiss Association for Leadership Training) for the exam module. You get a certificate from the SVF for each examination passed.
Upon successful completion of all six modules you get the SVF-ASFC Leadership Certificate. If you also have the SVF-ASFC Management certificate, you can register for the professional examination, which leads to the Swiss federal Management Specialist certificate. Please visit: https://www.svf-asfc.ch/ for more information
Your personal time commitment will amount to 10 to 15 hours per week
German, French or Italian
A minimum language level of B1 is recommended
Every six months, you can find exact dates here.
740 CHF (inc. VAT, inc. course materials, excl. examination fees)