We want to train authentic, visionary, benevolent and efficient managers

3 weeks


2 times per year

Start date

Max. 16

Number of participants



The course takes place 100% online

Course location


Why should I attend the communication module?

In this module you will learn how to reach your fellow human beings through communication. Communicate comes from the Latin communicare and means «to share». But how do you best communicate with those around you? Good communicators can present, seduce and convince the other person with information in different ways. Not only that – you can also listen well to the other person. With this module you will become a good communicator and you will reach your counterpart!

This course is particularly suitable for prospective and existing managers who want to develop and expand their leadership skills and perhaps even aim for a recognized qualification.

Why with the Swiss Connect Academy?

Joyful learning! The times of boring schoolwork and endless face-to-face teaching are over for good.

Swiss Connect Academy offers Leadership training and Management training courses , Learning materials and educational methods that are tailored to the needs of the working world of today and tomorrow. It stands for up-to-date advanced training that uses the advantages of digitization without neglecting human aspects such as class and trainer.

Structure and Content

The training plan for this module consists of three weeks.

week 1

Basic skills in the communication , Use communication techniques

Week 2

Efficient communication, management meeting, feedback meeting

Week 3

Difficult leadership talks, negotiation talks, inform

Learning goals

The skills that you will acquire through the communication module of the Swiss Connect Academy are:



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At the end of the module, you will receive a confirmation of participation from the Swiss Connect Academy. Optionally, you can register with the SVF (Swiss Association for Leadership Training) for the module examination. If you pass the exam, you will receive a certificate from the SVF.

After successfully completing all 6 modules, you will receive the “SVF-ASFC Leadership Certificate”. If you also have the “SVF-ASFC Management” certificate, you can register for the professional examination which leads to the “Swiss federal certificate for management specialist”. For more information, please visit



3 weeks

Your personal time investment will amount to 10 to 15 hours per week



A language level of at least B1 is recommended

Ready to start?

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Why is communication training so important for managers?

You can not communicate. This sentence made Paul Watzlawick famous. What the philosopher and psychoanalyst wanted to express: Even without words, we are always in contact with our fellow human beings and convey messages. If we want to or not. This is an important finding, especially for managers. Because the world of work has become faster, more complex and more insecure. It is all the more important not to leave anything to chance when communicating with employees and to always convey messages clearly and distinctly.

What are the challenges of communication in the modern work environment?

Communicating clearly and distinctly is not that easy and is becoming increasingly complex, especially for managers. After all, in many cases communication no longer takes place face-to-face, but also via video conference, chat or email. Each medium requires a different way of communicating with one another.

What are the consequences of inefficient communication?

If something goes wrong in corporate communication and messages are not clearly communicated by a manager, there is a great risk that agreements will be misleading. Employees often don’t know what to do then. This can delay processes, jeopardize projects and also damage the reputation of the entire organization.

further education management
further education management

How can communication training and communication seminars help?

This is where professional communication trainings and communication seminars come in and help you as a manager make decisive progress. Further training in communication helps you to formulate your point of view or work instructions more clearly, for example. So clear that you and your team will achieve your goals successfully and effortlessly.

What specific content does your communication training include?

The focus of your further education in communication can be, for example, the following:

  • goal orientation : In the courses you will learn how to successfully direct discussions with your employees and how they can express themselves in an understandable manner at all times.
  • Body language : Do not underestimate the high proportion of communication our body language accounts for. We express 80 percent of information and emotions through our gestures and facial expressions, but also through our posture. In your communication training you will learn how to control your own body language and, above all, which signals you should pay attention to in your counterpart.
  • Clarity : In a good further education in communication you will also learn how to avoid fundamental and serious misunderstandings through a clear, unambiguous choice of words.
  • Change of perspective : Your communication with your team will be all the more meaningful and efficient if you are able to take the perspective of your counterpart. This makes it all the easier for you to assess how your message will be received by the people you are talking to.
Management SVF training
Management SVF training

Is online continuing education in communications recommended for you?

You have little time? Then online training in communication is definitely recommended for you. Virtual learning has decisive advantages: you can learn whenever you want and wherever you want. Use the various learning opportunities: webinars, joint learning in a virtual classroom, online coaching or video tutorials and quizzes, with which you can deepen the content you have learned.

leadership management training
leadership management training

Which further education in communication is suitable for you?

Is a Certificate of Advanced Studies the right degree? Rather not. These extra-occupational training courses are more aimed at an audience that is scientifically engaged in a topic and would like to obtain a degree below an academic bachelor’s or master’s degree. For further training in communication, we recommend the SVF-ASFC Leadership certificate. It is aimed at prospective or already established leaders who still lack a management qualification that is recognized throughout Switzerland. Regardless of whether you want to complete your communication training in Zurich or Bern – with the online exam model you can achieve your goal anywhere and improve your communication skills enormously.

Leadership training SVF
Leadership training SVF

How is the advanced training in communication structured?

The communication module is part of a total of seven modules within the Leadership certificate course. The thematic plan provides for the following priorities:

  • Oral communication
  • Communication in writing
  • Conflict Management
  • Presentation
  • Self-knowledge
  • Self-Management
  • Lead a team / group

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